Katana Saya FAQs

Our couriers must verify the age of the recipient at the point of delivery and as such cannot leave your order unattended. You may therefore be asked to show ID at the point of delivery to verify that you are over the age of 18.

Challenge 25 is a strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to purchase age restricted goods

Acceptable forms of identification would be Government issued photo identification such as:

• Passport
• Photo Card Driving Licence (not a paper copy)
• National Identity Cards (issued in other countries)

Yes - we ship worldwide, any shipping costs are calculated at checkout.

Standard UK shipping is free on orders over £50, and £5.99 below that. UK Next Day 24h delivery is £6.99 for all orders. The exact cost for your address is shown at checkout before you pay.

Any items purchased may be returned to us for a full refund within 28 days of the original date of purchase. Items returned to us must be safely packed and sent in the original packaging, undamaged, unused and fit for resale. Refunds will be made when the items have been safely received back and have been inspected.

Returns – Katana Saya

Once your order has been successfully completed and is ready to be sent, you will receive an email from us confirming the successful dispatch of your parcel(s).

Our courier will contact you via email and SMS text message (if a mobile number has been provided) to confirm your tracking number and an estimated date and / or time when your parcel will be delivered.

To return any items please complete the Returns Form and await for your request to be authorised. Once approved, please send your unwanted goods back to our returns address. Please note, we will not process unauthorised returns.

The costs of returning unwanted purchases will be borne by the purchaser.

We use premium materials for our kitchen knives:

• VG-10 Damascus steel or stainless Steel blades
• Olive wood, pakkawood, rosewood, ebony or resin handles

Home cooks should fully sharpen their knives with a whetstone or roller sharpener every 3 to 6 months and use a honing steel every few cooking sessions.

Handwash only with a soft cloth and mild detergent. Towel dry immediately after washing. Do not put in the dishwasher!

Store in a safe place our of reach of children using safe storage solutions e.g. knife block, case or sheath

Avoid hard cutting surfaces e.g. glass, stone or ceramic

Sharpen as needed using a roller sharpener, sharpening steel or whetstone

Handwash only with a soft cloth and mild detergent. Towel dry immediately after washing. Do not put in the dishwasher!

A high-carbon steel known for its distinctive wavy patterns created by forge-welding layers of different steels, folding, twisting, and etching them to reveal a patterned surface.

Damascus steel is known for its exceptional durability, edge retention and strength.

Our knives and knife sets are all packaged in luxury wooden gift boxes. Our individual knives also come with leather or wooden sheaths.

Slightly, yes. This is what makes every Katana Saya knife unique!

Because our knives are crafted from Damascus steel, the folds creating the striking pattern will vary on each knife. 

Our handles made form natural woods will also vary due to the nature of natural wood grains, as will the patterns created in the resin.

We run rigorous quality tests and offer a 2 year warranty against manufacturing defects.